PRIVACY POLICY & COOKIE POLICY

 PRIVACY POLICY


WHO ARE WE?

Holidays by Splendour is a Sri Lanka Tourism Development Authority registered DMC (SLTDA/SQA/TA/01895) and the services provided are more personalized and customized to meet each Client’s individual requirements.

We need to collect and process your personal information in order to provide your services.Your privacy is something we care for. This Privacy Policy outlines the policies and practices that we adopt to protect the personal information we keep about you.This Privacy Policy refers to data that we gather about you either by using Company websites ("site(s)") or by other means.

The servers that make this website accessible may be located outside the country from which you accessed this website, but we will only obtain, process and use personal information in compliance with this policy and as required by local law at the locations where we Located.

If you have questions not answered in this policy, our Privacy Officer may be contacted directly at info@hbssrilanka.com.

WHAT WE COLLECT?

In order to provide you with the travel products and services you have ordered, we collect your personal information and that of your travel companions, which is given to us either directly by you or through an employer or travel sponsor as the case may be.

 

Name in Full

Email

Contact number

 

We might also gather additional information which helps to arrange a better travel plans for you

How we use collected information

Holidays by Splendour may collect and use user’s personal information for the following purposes:

– To run and operate our Site

We may need your information display content on the Site correctly.

– To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

– To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

– To improve our Site

We may use feedback you provide to improve our products and services.

– To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

Holidays by Splendour has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

 

 

Cookie Statement - This website uses cookies to enhance your experience, but we do not share your information. By continuing your visit, you accept this policy. Read the complete Cookie Policy here.

COOKIE PRIVACY SETTING

It can store or retrieve information on your browser when you visit any website, mostly in the form of cookies. This data may be about you, your interests or your device and is mostly used as you expect the page to function.

Usually the information does not identify you directly, but it can give you a web experience that is more personalized. As we value your privacy right, you may choose not to accept those types of cookies. Blocking these types of cookies, however, can affect your website experience and the services we can provide.

 

STRICTLY NECESSARY COOKIES

 

In order for the website to work, these cookies are necessary and cannot be switched off in our systems. They are usually set only in response to your actions that amount to a service request, such as setting your privacy preferences, logging or filling in forms. You could set your browser to disable or alert you to these cookies, but then some parts of the website won't work. These cookies do not contain any data that can be personally identified.

 

ADVERTISING COOKIES

 

Advertising cookies are placed by advertisers and ad servers on your computer to display ads that are most likely to interest you. These cookies allow advertisers and ad servers to collect information about your visits to this Website and other websites, alternative ads sent to a particular computer, and monitor how often and by whom an ad has been viewed. These cookies are connected to a computer and do not collect any personal information about you.

 

ANALYTICS COOKIES

 

Cookies for analytics monitor how users have reached the Site and how they interact and move on the Site. These cookies let us know which features work best on the Site and which features can be improved on the Site.

 

PERSONALIZATION COOKIES

 

To recognize repeated visitors to the Site, personalization cookies are used. We use these cookies to record your browsing history, the pages you visited, and your preferences and settings every time you visit the Site.

 

SECURITY COOKIES

 

Security cookies help to identify security risks and prevent them. We use these cookies to authenticate users and prevent unauthorized parties from protecting user data.

 

SITE MANAGEMENT COOKIES

 

Cookies for the management of the website are used to maintain your identity or session on the website so that you are not accidentally signed off and any data you enter is maintained from page to page.

These cookies cannot be deactivated individually, but all cookies in your system can be deactivated.

 

THIRD-PARTY COOKIES

 

Third party cookies can be placed on your computer by companies that run certain services that we offer when you visit the Site. These cookies allow third parties to collect information about you and to track it. You can disable these cookies manually in your browser.

 

PERFORMANCE COOKIES

 

This cookies allow us to count visits and sources of traffic, so we can monitor and improve our site's efficiency. They help us know the most popular and least popular pages and see how people are going around the internet.

 

The information collected by these cookies is aggregated and thus anonymous. If you do not allow these cookies, we will not be able to monitor their performance when you visited our site.

 

It is not strictly necessary for the Website to allow these cookies to function, but it will give you a better browsing experience. Such cookies may be removed or blocked, but some features of this Site may not work as intended if you do so. The information related to cookies is not used to identify you personally and we fully control the pattern data. For any purpose other than those described here, these cookies are not used.

 

HOW TO CONTROL COOKIES

 

If you wish, you can monitor and/or delete cookies – see aboutcookies.org for information.

You can delete all cookies already on your computer and you can set most browsers to avoid placing them. However, if you do this, you may need to adjust some preferences manually every time you visit a website, and some services and features may not work.